Let me introduce myself
Cuckoo Clock Journey
As someone who grew up in the northern region of the Black Forest, the cuckoo clock held a constant presence in my life. During my year as a German exchange student in the United States in 1996, I discovered that Americans also held a fondness for these clocks. Upon returning to Germany after completing high school, I sought out the best cuckoo clock manufacturers in the Black Forest and began selling cuckoo clocks on eBay, effectively becoming one of the first cuckoo clock sellers on the internet in 1999. It was an incredible experience considering my very young age, and thus began my journey in the cuckoo clock industry.
If you have any questions, just let me know!
Yours truly, Alex.
Hekas - the premium cuckoo clockmaker
Passion from the heart
This clock is a cuckoo clock manufcatured by Hekas. The clockmaker in the 3rd generation. His neighbor next door is the marketleader for clockworks called SBS Feintechnik.
Proud member of the
Black Forest Clock Association
We are proud member of the Black Forest Association to make sure you are getting a really timepiece from the authentic cuckoo clock producers in the Black Forest.
CERTIFICATE OF AUTHENTICITY
Quality - you can trust
We are only selling Original Cuckoo Clocks, Made in the Black Forest, Germany. Manufacturers have a over 100 year old history, so you can be sure, you get a masterpiece.
- Musicwork by Reuge S.A. (Switzerland)
- Clockwork by SBS-Feintechnik (Germany)
ALL CUCKOO CLOCKS HAVE A MECHANIC CLOCKWORK!
How is a cuckoo clock packed?
We received a lot of questions, about the packaging of the cuckoo clock. Every cuckoo clock is perfectly packed for shipment. There are always 2 boxes: Inner Box with foam which is adjusted to every cuckoo clock and an outer box. This way we make sure no cuckoo clock will be damaged through shipping.
Some information
SHIPPING
Standard DHL Shipping time is 2-4 days. Price varies depending on the clock value and the weight. Clock value above 750 USD is free shipping. Below 750 USD is as low as 30 USD.
Express Shipping (FedEx, UPS, DHL Express depending on the daily prices) is offered during checkout and depends on the weight of the clock (short said, the more expensive the clock, the bigger the clock and the more weight has the package) Shipping time is 2 days.
RETURNS
You can return any cuckoo clock withing 90 days (what we basically never have)
SHIPPING INSURANCE
Every package we sent out is insured, to make sure nothing happens and if, everything is taken care off.
SATISFACTION GUARANTEE
The Cuckoo Clocks we sell are handmade in the Black Forest. The high standards of the VdS (Certificate of Authenticity) guarantee that you will get a cuckoo clock which will last forever. All features of the clock are well thought out for generations of the Black Forest clockmaker. The colors of Cuckoo Clock are based on water, what is not only enviromental friendly, but also the best for allergic sufferer.
CUCKOO CLOCK SETUP
If you have problems setting up the clock (don't worry it is not hard and instructions are in the package) we offer 2 free options. Either we arrange a call with you or we chat via whatsapp. After that we never had a clock not working.
WARRANTY
All Cuckoo Clocks have a 2 year warranty. Nobody ever had to use this warranty, which shows the high quality of the clocks.
CONTACTS
- You can email us all of your questions to info@cuckooclockmarket.com
- write us via whatsapp +49 151 2022 3672 or
- chat with us instantly through the contact icon in the left corner of the website.
Check out our New Blog
THE BEST CUCKOO CLOCKMAKERS (Black Forest)
Who are the family businesses behind the cuckoo clocks? Learn more about the 3rd - 5th generation clockmakers.
Impressions from the Clock Building Process
All clocks are handmade from the worldwide well known family businesses in the Black Forest. The companies are in the 3rd-5th generation. We invite you to get yourself a piece of history.
Cuckoo Clock Blog
Do you have questions?
Not sure what cuckoo clock you should get? We prepared a guide for you!
